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Ordering & Cancellation Policy

If you need to increase or cancel your order, please follow these guidelines.

Increasing an order require 72 hours notice before schedule date.

After confirmation with an deposit, head count can only increase NOT decrease

Orders cancelled within 8 days+ notice will incur a fee of 25% of the total of the order. Orders cancelled within 4-7 days notice will have a 50% charge of the total order amount. and orders cancelled within 72 hours or less notice will be charged the full amount of the event. All refunds are at the discretion of Direct Elite Chef Services.